Overview

Phoenix Attic Water (“we,” “us,” or “our”) operates phoenixatticwater.com (the “Site”). This policy explains what information we collect when you use the Site or call the phone number listed on it, how we use it, and the choices available to you.

Information We Collect

Site analytics. We use Google Analytics to understand how visitors use the Site — pages viewed, general location (city/region level), device type, and how you arrived at the Site. This data is aggregated and does not directly identify you by name.

Phone calls. The phone number displayed on this Site is a tracking number provided through our call tracking partner. When you call, the call may be recorded and/or tracked for quality assurance, routing, and business record-keeping purposes. Arizona is a one-party consent state for call recording, meaning consent from one party to the call (including us) is sufficient under state law; regardless, by calling the number listed on this Site you acknowledge the call may be recorded or tracked.

Information you provide directly. If you speak with us by phone, we may collect information you choose to share, such as your name, address, and details about your water damage situation, in order to provide service.

How We Use Information

• To respond to and schedule service requests
• To improve the Site and understand how visitors use it
• To maintain business records, including for insurance documentation purposes when relevant to your service
• For quality assurance and training related to phone inquiries

Cookies & Tracking Technologies

This Site uses cookies and similar technologies for basic functionality (such as caching for faster load times) and for analytics (Google Analytics). You can control or disable cookies through your browser settings; doing so may affect some Site functionality but will not prevent you from calling us or viewing our content.

Third-Party Services

We use the following third-party services, each with their own privacy practices:

• Google Analytics — site usage analytics. See Google’s Privacy Policy.
• Call tracking network — provides the phone number displayed on this Site and may track or record calls for routing and quality purposes.

We do not sell your personal information to third parties.

Your Choices

You may decline cookies through your browser settings. If you’d prefer not to have a call tracked or recorded, you’re welcome to reach out through other means, or let us know at the start of the call.

Children’s Privacy

This Site is intended for adults seeking home restoration services and is not directed at children. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this privacy policy, contact us at info@phoenixatticwater.com or call (602) 858-8471.